Order & Payment Help

Placing an order

Add the products you want to your cart, review quantities and proceed through checkout using complete contact and delivery information. If a product has multiple sizes or variants, confirm the selected option before submitting your order.

Cash on Delivery and other payment options

Available payment methods are shown at checkout and may depend on the product or order type. Some imported-on-request or special-order products may require advance payment before sourcing or dispatch.

Changing or cancelling an order

Contact us as quickly as possible if you need to change an address, quantity or product. Once a parcel has been processed or handed to the courier, some changes may no longer be possible.

Need assistance?

Send us your order number on WhatsApp for the fastest store-side assistance.